Distracting co-worker

  • February 03, 2006

Question: I work in an office where I am in the center of everything, so I can hear and see everything that goes on.  One of my co-workers pretends to work...

Promotion challenges

  • February 03, 2006

Question: I have been employed in good standing with a great corporation for more than eight years. Working in the administrative field has been my specialty for...

Disappearing office supplies

  • January 20, 2006

Question: On and off, stationery items like staplers, calculators and such disappear from our office. Writing our names on them seemed a good idea until someone said...

Gum popping!

  • January 13, 2006

Question: I work in a nice office with a lot of nice people around. Sometimes, however, the lady next to me in her cube will chew gum ... then, she will pop it. Not...

Wrong decisions vs. bad decisions

  • January 01, 2006

While even the best leaders aren’t perfect decision-makers, it’s still true that a wrong decision is different from a bad decision.

Recall names with Look, Snap, Connect

  • January 01, 2006

Never forget a person’s name again. Sound like a pipe dream? Not if you use Gary Small’s Look/Snap/ Connect technique. “The major reason we forget...

Office housekeeping responsibility

  • December 27, 2005

Question: I work in an office with 19 other people and I am in charge of turning on the dishwasher each night before leaving.  To some, this translates to me also...

Who Is A Parent Under The FMLA?

  • December 08, 2005

While most everyone considers a grandparent to be an especially cherished family member, the Family and Medical Leave Act (FMLA) does not generally include a...

The dangers of hasty decision-making

  • December 01, 2005

In his latest book, Why Decisions Fail, scholar Paul C. Nutt analyzes 15 disastrous courses of action, from Ford’s defense of the flammable Pinto to...

Installment sale to relative is allowed

  • October 31, 2005

Q: I own real estate that I plan to sell to my son through an installment sale. My CPA says this can't be done because we're related parties. Is this true? D.R.T., St....

Don’t get too close to your vendors

  • October 01, 2005

Close relationships between your organization and its vendors or partners probably are thought of as a good thing. But here are a couple of pitfalls you should know...

Employees can disobey bias-tainted orders

  • October 01, 2005

When an employee refuses to carry out an order, supervisors may automatically think such insubordination is worthy of discipline or firing. Not so fast! That initial...

Unfriendly atmosphere

  • September 16, 2005

Question: We have an office of about 70 employees, about 55 of whom have face-to-face contact with the public. The owner would like all patients welcomed with...