Laura Golonka, the executive assistant to the president of Combined Insurance in Chicago, says patience and persistence are among the most important qualities she has...
Make sure all supervisors understand that they must never criticize employees for taking FMLA leave. For employees who need to care for their own serious health...
Q. As a labor cost-cutting measure we are scheduling employees for three weeks on and one week off. We expect to keep this schedule indefinitely. Can employees collect...
You may have to promote someone from within to do the work of the employee who has taken FMLA leave. But what about the employee who took FMLA leave? Isn’t he...
If the top item on your to-do list reads “Organize to-do list,” you know how difficult they can be to manage. Is there a secret formula for a great to-do...
While everyone has their own methods for staying organized, there are some common traits highly organized people share. Here are some traits you can adopt to become more...
Wait! Don’t run away! I know those terms—formulas with pivot table data—can seem intimidating to some, but hang in there a moment while we cover what...
You may not be entirely to blame for your communication misses. People’s cognitive biases can affect how they process information and make decisions based on what...
The EEOC receives over 30,000 harassment complaints each year, and that may just be the tip of the iceberg. One EEOC-commissioned survey found that three out...
Trying to motivate employees with games, incentives and pizza parties might work to some extent. But lasting results only come from fully engaged staffers who believe in...
Remember, employers can be held liable for managerial harassment, even if they’re unaware that anything wrong is happening. Show your good-faith effort to prevent...
Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to...
The management challenge is to figure out how to keep the average employees motivated. Here are three principles managers should apply to motivate average...
Federal law requires paying employees for short breaks. That doesn’t mean employees can take as many breaks as they want and expect to be paid for that time.
Why can’t employers find workers to fill their positions when approximately 7.5 million Americans are unemployed, and millions more are working part-time because...