Are you disputing an employee’s workers’ compensation claim? Be careful how you handle absences during the time the case is working its way through the...
Many supervisors are sensitive about rating their people on the basis of a generalized standard or in terms of a numerical scale. Use these tips offered by Elwood N....
Employees who qualify for FMLA leave can’t be punished for taking it. Any action that could be seen as dissuading workers from exercising their right to take FMLA...
HR professionals sometimes warn managers that suspending an employee without pay can backfire—even if it’s for what seem like legitimate reasons. The problem...
Martyrs are willing to take things on and sacrifice for the team—and boy, do they let everyone else know it. While on the surface, such employees seem like a...
Speaking up about something you think a superior is doing wrong is intimidating and risky. From calling attention to a serious violation to questioning a simple business...
Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and...
When a volunteer for a nonprofit organization is “fired” from his voluntary position and the organization subsequently reports the circumstances to his...
Unless you’re a trained stenographer, keeping thorough minutes can be a challenge. If you’re responsible for taking minutes, here are three tips to help you...
Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When...
Issue a command that people disregard because you’ve allowed them too much power to write their own rules and your demise as a leader will be slower and more...
Employees spend an average of 13 hours a week reading and responding to email, according to The McKinsey Global Institute. Luckily technology can alleviate some of the...
The Texas Supreme Court has reversed a lower court’s decision that urinary incontinence is not a disability under the state’s disability discrimination laws.
A federal judge in New York, presiding over a U.S. Department of Labor lawsuit, has found that First Bankers Trust Services breached its duties of prudence and loyalty...
Jamie Dimon prefers to share information—strategic initiatives, financial results, etc.—with a wide range of employees. Through this inclusive approach,...
