7-step approach to giving feedback

  • June 26, 2012

Bosses aren’t the only ones who can provide feedback to employees. Giving negative feedback requires you to counsel and criticize in a way that alerts a co-worker...

Outlook 2010 Quick Steps

  • June 17, 2012

Microsoft hit it out of the park with Quick Steps in Outlook 2010. On the Home tab, in the Quick Steps group, you’ll find several out-of-the-box Quick Steps. Reply...

Can FMLA leave cover routine tardiness?

  • June 17, 2012

Q. Some of our employees routinely ask to use FMLA when they are five or 10 minutes late. It’s a scheduling nightmare and hurts morale. Does the FMLA cover...

Black boss, white worker? Beware reverse bias

  • June 17, 2012

Courts hold white employees who allege racial discrimination to a slightly higher standard than members of other protected classes. The higher standard is met if the...

4 leadership lessons from Butch Cassidy

  • June 14, 2012

You’ve got vision, while the rest of the world wears bifocals. If that bit of swagger sums up your leadership style, you’ve got something in common with...

4 ways to destroy an employee’s day

  • June 12, 2012

What makes an employee productive? Unproductive? “The key factor you can use to make employees miserable on the job is to simply keep them from making progress...