You have 30 seconds to impress me

  • January 22, 2013

When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these...

Prepare to take your tasks global

  • January 16, 2013

“What do I most need to be prepared for suddenly dealing with international cultures, people and ways of doing things? I’ve just landed a job with a big...

Open your speech with ‘fire’

  • December 18, 2012

Legendary marketer David Ogilvy once said, “When you advertise fire extinguishers, open with the fire.” It’s good advice for business presenters....

Conquer negativity in the workplace

  • December 17, 2012

A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying;...

Do you listen … or wait to talk?

  • December 11, 2012

Most leaders acknowledge the importance of listening. But few know how to do it well. Listening raptly requires more than keeping quiet and maintaining eye contact with...

Music in the workplace can disrupt harmony

  • November 21, 2012

If you allow employees to listen to music in the workplace, be aware of the legal and practical consequences, lest you start hearing the not-so-sweet sounds of...

What your team needs most is stability

  • October 16, 2012

Underlying the list of what needs to get done is the list of what your team needs to get things done. Satisfy those basic needs, build a culture of trust, and people...

Workplace dating policies: Employer’s guide

  • October 07, 2012

Office romances can not only have an adverse effect on workplace productivity, but can engender claims of favoritism, sexual harassment and retaliation. So employers...

Reignite your career

  • September 22, 2012

Employees often ask me, “How can I continue advancing my career after I feel I’ve hit a job plateau?” says Joan Burge. Anyone who asks that question is...

How an F-bomb can hurt your career

  • September 10, 2012

Does swearing energize ­employees and demonstrate passion? Or does it cast a manager as out-of-control and unprofessional? Generally, the answer is the latter, say...

Mayo Clinic’s success secret: teamwork

  • September 06, 2012

After a diagnosis, patients at the Mayo Clinic meet with a team of specialists who help them understand what’s happening so they can decide about treatment...

The team turnaround process: 6-step primer

  • August 28, 2012

How does a leader impact a turnaround? Over the past five years, authors Joe Frontiera and Dan Leidl spoke to both well-known and lesser-known turnaround masters,...