A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying;...
Before you address an audience of one or 100, know your goal and prepare an outline to stay on track. Start with simple ideas and add complex points (evidence,...
Most leaders acknowledge the importance of listening. But few know how to do it well. Listening raptly requires more than keeping quiet and maintaining eye contact with...
Speaking in public can be a nerve-wracking experience for many people. But you can learn to manage your nerves, says Darlene Price, speaking coach and author of Well...
If you allow employees to listen to music in the workplace, be aware of the legal and practical consequences, lest you start hearing the not-so-sweet sounds of...
You’re intelligent. You’re competent. You get the job done. But is anyone noticing your great qualities and skills? The quickest way to make sure they do...
Underlying the list of what needs to get done is the list of what your team needs to get things done. Satisfy those basic needs, build a culture of trust, and people...
Consider what might happen if a supervisor consistently singles out members of a protected class for tongue-lashings. It could be grounds for a discrimination lawsuit....
Office romances can not only have an adverse effect on workplace productivity, but can engender claims of favoritism, sexual harassment and retaliation. So employers...
Q. An employee has a note from her doctor releasing her back to work in a week. However, the employee says she feels fine and would like to return to work sooner. Should...
Employees often ask me, “How can I continue advancing my career after I feel I’ve hit a job plateau?” says Joan Burge. Anyone who asks that question is...
Does swearing energize employees and demonstrate passion? Or does it cast a manager as out-of-control and unprofessional? Generally, the answer is the latter, say...
After a diagnosis, patients at the Mayo Clinic meet with a team of specialists who help them understand what’s happening so they can decide about treatment...
How does a leader impact a turnaround? Over the past five years, authors Joe Frontiera and Dan Leidl spoke to both well-known and lesser-known turnaround masters,...
Who needs a good memory, with all the tech gadgets to help you? Technology helps, but a good memory will serve you well when you need to recall someone’s name, or...
“A change agent,” write the authors of Who Took My Pen ... Again?, “has the courage to see things that are and know they could be better, and to see...
“The issues most people struggle with have little to do with our ability to do the work,” says Quint Studer, author of The Great Employee Handbook: Making...
