When drafting performance reviews, every manager aims to be fair and consistent. But research shows that, too often, a concept known as “rater bias” can...
If you’re in a management position and have direct reports, writing employee appraisals is an essential component of your job. But this process doesn’t have...
If you're relying solely on your memory to evaluate employee performance, you're making appraisals far more difficult than necessary. That's why it's best to institute a...
Executive coach Joel Garfinkle quotes Peter Drucker as noting that past leaders knew how to tell, while future leaders would know how to ask. Here’s how...
You can’t manage what you don’t measure. This old management adage explains why most bosses want administrative professionals to create measurable...
Think for a second about your most innovative and productive employees. It’s likely that they approach life in the same way they approach work—with an...
Many company leaders are looking at work/life flexibility to help employees manage their workloads, their time and their personal commitments without burning out....
Executive coach John Baldoni hears a lot of excuses for why managers don’t coach employees. Yet evidence shows again and again that companies with the strongest...
Giving feedback is an important legal and practical management task—and certainly not an easy one. Many managers make the mistake of dishing out feedback only when...
Employee focus groups are a good way you can uncover issues affecting productivity and retention. Use the following steps to organize your focus groups without...
Ah, summer ... That wonderful time of year when everything slows down—including your business and your employees. The easiest thing to do, then, is just accept...
People set goals all the time, but the majority end up unfulfilled or abandoned. Mark Murphy, founder and CEO of Leadership IQ and author of Hard Goals, tells us...
