If you’re in a management position and have direct reports, writing employee appraisals is an essential component of your job. But this process doesn’t have...
Job descriptions are the cornerstone of communication between managers and their employees. After all, it's hard for supervisors to measure job effectiveness during...
If you're relying solely on your memory to evaluate employee performance, you're making appraisals far more difficult than necessary. That's why it's best to institute a...
Sexual harassment allegations often come down to he said/she said arguments. Without hearing from both sides, there’s no way to determine what happened. If one...
Online shoe retailer Zappos is known for its knockout customer service. But CEO Tony Hsieh says his secret of success is really about his employees. “Our belief is...
Does your mind work like an executive’s? When Jodith Allen first stepped into the job of executive assistant, she received a swift lesson in thinking like a...
Conducting job interviews requires managers to strike a tricky balance between politeness and assertive evaluation. One wrong word or action can drive an applicant...
The Sheetz gas-and-grocery retail chain is building a new health and wellness center at its distribution facility in Claysburg, Pa., for employees and their families....
Employees are often the best sources of ideas because they are closest to the daily details of the organization. But too often, employees are sitting on great...
Jean Henri Dunant arrived in Solferino, Italy, on a business trip in 1859 and found himself in the middle of hell. About 38,000 soldiers lay dead and dying, casualties...
A strong workplace search policy can safeguard against employee theft and other wrongdoing, but it must be applied fairly and consistently. To ensure search policies...
Paul Falcone, author of 101 Tough Conversations to Have with Employees, offers these scripts to follow when you need to have awkward but essential conversations with...
Once upon a time, a company imagined a future where music, video and books were all digital, instantly available through a hand-held gadget. It saw itself as a big...
We look in mirrors every day. They give us a reflection of ourselves. But what about our inner selves—our attitudes and thoughts? How often do we look there? True...
Think the economy is bad now? Here’s how things stood in 1933: The jobless rate in America hit 25%. Business investment choked. Banks defaulted. Totalitarianism ...
Employee recognition programs aren’t quite as popular as they once were, but the 86% of businesses that use them find that rewards and incentives can...