7 do-it-yourself tips to cut training costs

  • March 13, 2013

When companies need to cut corners, one of the first things executives slash is the training budget. When that happens, it’s time for HR to get creative. Here...

How P&G opened its doors to innovation

  • February 27, 2013

For generations, Procter & Gamble innovated from within. The giant consumer products company that makes Tide detergent and Crest toothpaste conducted...

6 ways to encourage staff to take risks

  • February 21, 2013

Strong leaders create a safe, secure environment so that staffers can test the bounds of their fears and break through them. Here’s how top executives drive...

Leader track needs to be transparent

  • January 30, 2013

If your organization has a leadership development program, there’s no reason to keep it shrouded in mystery. A lack of transparency about the program’s...

Wooing a big client? Proceed in steps

  • January 29, 2013

Joseph Duveen, a prominent British art dealer in the early 20th century, wanted to win Andrew Mellon as a client. Rather than simply contact the American banker and...

Ask 6 questions to identify the problem

  • January 27, 2013

Begin every conversation geared toward problem-solving by identifying the problem and how it might be solved. Six questions should guide your actions.

Secrets of a mentor to future CEOs

  • January 24, 2013

In his 15 years as CEO of ICICI Bank, K.V. Kamath says he spent 30% of his time mentoring employees. The 65-year-old native of India views mentoring as a natural part of...

Insubordinate employee … or not?

  • January 22, 2013

Problem: If an employee’s insubordinate behavior was caused by her bipolar disorder and you fire her, is the termination a violation of the Americans with...

5 steps to giving effective feedback

  • January 18, 2013

You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...