Leaders with emotional intelligence rarely possess it by accident. Their high self-awareness lets them see cause-effect relationships between their feelings and their...
Employees who sue for age discrimination under the ADEA must prove that, if not for illegal age discrimination, their employer wouldn’t have taken an adverse...
Soon after John Heer joined North Mississippi Health Services as CEO in 2004, he decided to improve how his leadership team managed their employees. They evaluated...
Hiring is one of the most difficult and legally dangerous tasks for supervisors. Just a few ill-timed words in a want ad or interview can trigger a legal complaint. Here...
How belligerent does an email have to be to warrant firing the sender for willful misconduct and threatening a co-worker? A court has concluded that typing in all...
When something fails, follow these steps: 1. Look in the mirror. 2. Go right back to work. 3. Communicate directly. 4. Seek other leaders on the team. 5. Make necessary...
Effective leaders often say they prefer to earn employees’ respect than to befriend them. The test comes when these bosses need to dish out criticism. To express...
The biggest challenge for an organization is keeping its top talent. Times are changing and so are the attitudes of today’s worker. Here are the top 10 employee...
Here are three words of advice to communicate well: Make it count. Sending mass emails or holding unnecessarily frequent meetings can test employees’...
Is your recognition program a top-down affair, with execs deciding how to sprinkle around the praise and prizes? Actually, studies show peer-to-peer recognition can...
Crocs, a global apparel and accessories company that began as a shoemaker, has grown quickly in recent years. Why? "We’ve become an $850 million global...
When it comes time to writing performance evaluations, it’s best to stay away from broad generalizations about the employee’s work. Instead, provide...
Most historians say that Robert E. Lee’s decision to head the Confederate army was inevitable. Not true. Lee was almost equally devoted to the United States and to...
Telework challenges businesses to ensure that remote employees are working when they’re supposed to be. Yet it’s also a way to curb absenteeism. Here are...
Turning your handbook into an electronic document can cut costs, make updating easier and give employees a convenient place to access policies. Going electronic...
Entrepreneurs spend much of their day putting out fires related to customers, employees and money. But the smartest companies work hard to prevent the same problems from...
“Frugal engineering,” coined by Carlos Ghosn, chairman and CEO of the Renault-Nissan Alliance, describes the way Indian engineers innovate under resource...
Midsize employers can benefit by following the lead of large HR departments, colleges and government agencies that create annual reports detailing HR’s goals and...
Company policies lay the foundation on which employment expectations are formed, and thus, workplace actions are taken. A missing phrase here, an undefined term there...
