Every company wants managers who can efficiently identify, define and resolve problems. Don’t assume that management applicants with top references and...
Federal labor law requires HR professionals to do a lot of different things. Writing job descriptions is not one of them. Because this arduous task is optional, many...
If your organization has a leadership development program, there’s no reason to keep it shrouded in mystery. A lack of transparency about the program’s...
Joseph Duveen, a prominent British art dealer in the early 20th century, wanted to win Andrew Mellon as a client. Rather than simply contact the American banker and...
In his 15 years as CEO of ICICI Bank, K.V. Kamath says he spent 30% of his time mentoring employees. The 65-year-old native of India views mentoring as a natural part of...
Problem: If an employee’s insubordinate behavior was caused by her bipolar disorder and you fire her, is the termination a violation of the Americans with...
Plenty of employees have chips on their shoulders. Some are hypersensitive to perceived slights and constructive criticism. Others get angry over minor problems....
The 7th Circuit Court of Appeals has concluded that just because an employee who has been demoted received good reviews in the past doesn’t mean that she is...
You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...
Q. We are a retail company with about 200 employees. We have six different departments. The supervisors are not agreeing on an overall dress code. They wondered if...
Abbott Laboratories’ strategy for recruiting and retaining employees reaches beyond touting its health, retirement and work/life benefits. The Abbott Park, Ill.,...
Recognition from “the company” is one thing, but for most employees, their manager and direct supervisors are the face of the organization. Any positive...
Providing opportunities for promotions is often just the thing to keep top talent from jumping ship. But before you haphazardly start promoting from the ranks, consider...
Google is losing employees to hot startups, while behemoth competitors like Facebook, Amazon and Apple vie for consumers’ time. How is CEO Larry Page pulling...
In today’s economy, leaders must look beyond borders and develop a global mindset. The ability to broaden your perspective and understand different cultures gives...
The Nebraska state government reduced employee health claims by $4.2 million over three years after introducing a wellness program that features 100% coverage of...
If you’re advising a new manager to succeed, start by establishing guiding principles. Groom your managers to evolve into dynamic leaders by helping them develop...
Holly Graf was booted as commander of a warship in 2010 for “cruelty and maltreatment” of her 400-member crew. According to the inspector general,...
Some managers tend to evaluate team members based on their most recent positive or negative encounter. This happens most often when a manager has no record of an...
