Rob Eberle, president and chief executive of Bottomline Technologies, cites three things as his primary roles as CEO: bring in new talent, help his people get better...
Smart business people know it’s more profitable to keep existing customers than constantly having to find new ones. The same principle applies to employees.
William Gus Pagonis ran logistics in the 1991 Persian Gulf War. Based on the 18 months that Pagonis directed the movement of troops and supplies to the Gulf, Gen. ...
Setting goals is more art than science. You want people to give full effort to attain ambitious goals without making the targets so outlandish that employees lose hope....
"Great leadership is not a solo act," says Robert Vanourek, chairman emeritus of the Vail Leadership Institute and co-author of Triple Crown Leadership. "It's a group...
Yale University researcher Marc Brackett and his team have identified five key skills—what he calls the RULER approach—that sharpen emotional intelligence.
While supervisors may use the term “overqualified” when discussing potential job candidates, be aware that it’s a legally explosive term. Rejected applicants could...
Here’s one less thing to worry about when preparing performance reviews: Employees can’t use a poor review as an excuse to sue unless they can show it...
Transportation giant J.B. Hunt has agreed to revise its hiring policy that the EEOC claimed prohibited hiring anyone with a criminal record. The case began with a single...
When you buy a business, the employees generally don’t automatically transfer. Typically, the new owner decides which employees to keep on the payroll. Before...
Your image can be affected by anything—such as whom you spend most of your time with and how you decorate your office. Watch out for these unintended—and...
Advertising executive and TV personality Donny Deutsch sums up the secret of leadership in 10 words: You need to be comfortable enough not to be needed.
When employees feel like they belong in an organization, they’ll give you their all. When they feel like outsiders, you’ll only get a half-hearted effort...
