Job applicants want to come to work for you, but you’re not making it easy. With competition for employees hotter than it’s been in years, applicants...
Many supervisors are sensitive about rating their people on the basis of a generalized standard or in terms of a numerical scale. Use these tips offered by Elwood N....
Martyrs are willing to take things on and sacrifice for the team—and boy, do they let everyone else know it. While on the surface, such employees seem like a...
Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and...
Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When...
Issue a command that people disregard because you’ve allowed them too much power to write their own rules and your demise as a leader will be slower and more...
Q. As a labor cost-cutting measure we are scheduling employees for three weeks on and one week off. We expect to keep this schedule indefinitely. Can employees collect...
Trying to motivate employees with games, incentives and pizza parties might work to some extent. But lasting results only come from fully engaged staffers who believe in...
Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to...
The management challenge is to figure out how to keep the average employees motivated. Here are three principles managers should apply to motivate average...
Why can’t employers find workers to fill their positions when approximately 7.5 million Americans are unemployed, and millions more are working part-time because...
Third-generation owners Mark Godshall, Floyd Kratz and Ron Godshall said they were motivated to make the transfer as a way to preserve the company’s independence.
