At Netflix, autonomy above all else

  • April 20, 2017

Reed Hastings believes that talented people thrive when you simply leave them alone. So the co-founder and CEO of Netflix created a culture of independence.

Suffering a boss who doesn’t suffer fools

  • March 30, 2017

Q. I just accepted a midlevel manager job. Yesterday, I met with a senior vice president who I’ll have to work with regularly. He said, “I don’t suffer...

Hire SWANS and let them swim

  • March 29, 2017

Surround yourself with people who are smarter than you. The return on investment will be extraordinary.

Performance reviews: a two-way street

  • March 23, 2017

Performance reviews are an excel­lent time to exchange important information with employees. But to be effective, there must be a genuine exchange.

Get employee buy-in on job descriptions

  • March 15, 2017

Do you have current job descriptions for every position on your team? If they're more than six months old, you may have a lot to gain by updating them.

2017: The Year of the “EAR”!

  • January 17, 2017

I’d like you to join me in my New Year’s Resolution, one I intend to pursue not only in my own behavior but in my work with others. It’s to make 2017...