HR pros complain all the time that the top brass in their organizations don’t value the HR function. A panel of three chief executive officers who spoke at The HR...
Change resistance comes in all shapes and sizes, but the most common form is the seemingly innocent phrase “We tried that before, and it didn’t work.” To put an...
In February 1985, Ida Cole joined Microsoft as one of its first female vice presidents. Within months, her relationship with the mercurial Bill Gates worsened. His...
Being negative solves nothing—and more often than not, it causes people to shut down and disengage, says Jon Gordon, author of The Power of Positive Leadership.
San Francisco has become the latest jurisdiction to enact a law banning employers from asking job applicants about their salary histories. The San Francisco...
Employers in three states—Connecticut, Illinois and Rhode Island—must comply with what may be the nation’s most unique employment-related laws. Each of...
Job applicants want to come to work for you, but you’re not making it easy. With competition for employees hotter than it’s been in years, applicants...
Many supervisors are sensitive about rating their people on the basis of a generalized standard or in terms of a numerical scale. Use these tips offered by Elwood N....
Martyrs are willing to take things on and sacrifice for the team—and boy, do they let everyone else know it. While on the surface, such employees seem like a...
Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and...
Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When...
Issue a command that people disregard because you’ve allowed them too much power to write their own rules and your demise as a leader will be slower and more...
Q. As a labor cost-cutting measure we are scheduling employees for three weeks on and one week off. We expect to keep this schedule indefinitely. Can employees collect...
Trying to motivate employees with games, incentives and pizza parties might work to some extent. But lasting results only come from fully engaged staffers who believe in...
Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to...
The management challenge is to figure out how to keep the average employees motivated. Here are three principles managers should apply to motivate average...