Issuing an oral reprimand

  • June 15, 2018

The first step in formal disciplinary action is an oral reprimand. Before you take this major step, however, be sure of the facts.

Why you need real-time feedback

  • June 07, 2018

Make it a priority to ask for feedback as you go throughout your day. Just make sure you choose the right people to evaluate you.

Was that a lack of training or common sense?

  • May 29, 2018

Employees discharged for unprofessional conduct sometimes try to blame their problems on a lack of training. They argue that they had no way of knowing that their...

5 signs employees are ready to bolt

  • May 22, 2018

People rarely leave their jobs unannounced. They may not use words, but in one way or another, they typically signal their intention to leave. Watch for these key...

Did Starbucks fail at communicating policy?

  • May 18, 2018

It’s likely that the Starbucks incidents reveal some form of discriminatory animus on the part of individual employees. But from a management and HR perspective, there...

Lead staff who resist supervision

  • May 17, 2018

As a leader, you need your employees to accept your guidance and follow your rules, so address the behavior immediately, following this advice.

ICE doubles enforcement against employers

  • May 15, 2018

If you are in the habit of hiring workers who lack proper work authorization, beware! Employers have become one of the federal government’s key targets in the effort...

Keep some records from HR decision-makers

  • May 15, 2018

Sometimes, it makes a lot of sense to build a virtual wall between HR staff who handle discrimination complaints and manage litigation and those who review applications...

Deal with 3 communication slips

  • May 01, 2018

Even your best employees have communication habits that get under your skin. Follow this advice on how to respond—and put an end to these annoying communication gaffes.