Every expert used to be a beginner. Despite a few stories of prodigies and savants, the rest of us are condemned to travel the long, bumpy road of experience. If we’re...
Transitioning from an individual contributor to a people manager sounds straightforward. You did a great job in your particular role, and now you’re being tapped for...
Most modern leaders are well aware of the impact of employee motivation on a variety of important workplace outcomes. From increased employee productivity, to higher...
Store employee Jack heads toward the employee lounge for lunch when the clock strikes noon. On the way, he notices a confused-looking customer standing in the...
Nothing is worse than getting assigned a goal at work that has completely unrealistic expectations. Whether the time frame is too short or the quota too high, contending...
New leaders often face the combined challenges of continuing as individual contributors while assuming responsibility for others’ work. It’s never an easy balance,...
It was as if an explosion had happened under our feet. We all had a “wake-up” moment in early 2020, more than 1,000 days ago. The quarantine announcements rolled...
American poet Maya Angelou famously said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you...
Got someone on your team who always seems able to ease staff tensions, understand the fussiest customers, and say the right thing to spur everyone to tackle a challenge?...
Unlock your potential with the 5 essential emotional intelligence competencies. Discover how self-awareness, self-regulation, motivation, empathy, and social skills can...
Have you ever sat down to a one-on-one with your boss, heard a shallow compliment, and started to think, “Oh boy, here it comes”? You’re not alone.
It wasn’t...
Despite the fact that she had been with the company only a few months, David decided to assign Cara to the group giving the toughest presentation of the year. Every step...
As of 2023, only 48% of employees view their company’s leadership as ‘high-quality.’
Other concerning statistics include that only 33% of employees report feeling...
A lot of planning and work goes into creating a new initiative, policy, or project, but it can all fall apart if employers don’t get buy-in from employees. Employees...
Getting a new job is an exciting time, especially when it’s a new leadership role. However, it’s also a busy time. Once you’ve completed your onboarding paperwork...
Are you a new manager at your workplace? If so, you need to add specific soft skills to your toolbelt to become a stand-out team leader.
In particular, effective team...
Managers often struggle with delegation, yet strong delegation skills are a must for any manager wanting to improve the efficiency & productivity of their day-to-day...
Anita listens carefully as Alex talks about the professional development opportunities that await at his new company. She can’t believe she is actually having this...
Lindsay sings along with the radio as she drives into work. Today is Tuesday, one of the two days she commutes to the office each week under the hybrid arrangement her...
With their joint presentation just hours away, Laura wondered why she had not yet heard from Marilyn. While they each had their own section to explain to the client,...
