You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? These digital natives quickly grow impatient...
There’s nothing like a young manager—bright-eyed, full of pep and ideas, ready to make his or her mark in the organization. But often, the young manager...
Nobody argues the fact that Robert McNamara was a genius. The Ford Motor Co. whiz kid who led the Pentagon into the Vietnam War, and the World Bank into unprecedented...
Assertiveness is a key component to being an effective manager, and is particularly important when dealing with difficult employees who thrive on testing your...
Possibly the hardest thing for leaders who have taken over the direction of a product or service is to sound off clearly on what needs to be done. "The leader’s...
In 1946, a Romanian nun on a train climbing the Himalayan foothills decided to leave her convent and help the poor, while living among them. She was inspired...
Standing in the business books section at a bookstore, Chip Conley, founder of Joie de Vivre Hotels, discovered the book that would save his business. He found a bolt...
What makes a great leader? Sometimes it’s qualities that are learned. Sometimes it’s qualities that are innate. Not every manager can be great leader....
Online shoe retailer Zappos is known for its knockout customer service. But CEO Tony Hsieh says his secret of success is really about his employees. “Our belief is...
Jean Henri Dunant arrived in Solferino, Italy, on a business trip in 1859 and found himself in the middle of hell. About 38,000 soldiers lay dead and dying, casualties...
Once upon a time, a company imagined a future where music, video and books were all digital, instantly available through a hand-held gadget. It saw itself as a big...
We look in mirrors every day. They give us a reflection of ourselves. But what about our inner selves—our attitudes and thoughts? How often do we look there? True...
Think the economy is bad now? Here’s how things stood in 1933: The jobless rate in America hit 25%. Business investment choked. Banks defaulted. Totalitarianism ...
Charlie Munger, able partner of financier Warren Buffett, got frustrated early in his career because, as Buffett describes it, “he thought he was smarter than...
You'd be forgiven for expecting Shaun White to become a shill after winning a gold medal in snowboarding at the Olympics and more gold in skateboarding at the Summer X...
The National Organization on Disability has cited nine companies for making the hiring of employees with disabilities a corporate priority. The “Fine Nine”...
Billy Beane revolutionized the way baseball players are valued and also exploited the advantages of timing. The reason his Oakland A’s played like a different team...
