In February 1985, Ida Cole joined Microsoft as one of its first female vice presidents. Within months, her relationship with the mercurial Bill Gates worsened. His...
Being negative solves nothing—and more often than not, it causes people to shut down and disengage, says Jon Gordon, author of The Power of Positive Leadership.
Knowing which customers are spending more or less is the ultimate metric for tracking and analyzing performance. Understanding customers starts with collecting data, and...
Although supervisors need a wide array of people skills and certain technical abilities, nothing is more critical to supervisory success than credibility. When...
Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to...
Reed Hastings believes that talented people thrive when you simply leave them alone. So the co-founder and CEO of Netflix created a culture of independence.
Eric Schmidt joined Google as its CEO in 2001. Even though the company was already a smashing success, he knew his job wouldn’t be easy. Schmidt, 61, understood...
Sports commentator Mike Pesca, in considering how Adam Silver of the National Basketball Association and Roger Goodell of the National Football League run their...
