Help! We need topics to discuss at meetings

  • November 06, 2009

Question: “What would be a few good agenda items to discuss at our next administrative professionals meeting?  No one really wants to say anything, and...

Use salary reduction plan to lower tax

  • October 30, 2009

Suppose your employees regularly incur business expenses that are not reimbursed by your company. For example, they might personally pay for business travel or tools. If...

Facing a new boss after a reorganization?

  • July 13, 2009

New bosses are popping up lately, as more offices streamline staff. If that’s the case in your office, cast yourself in the best possible light—quickly....

How long should we retain employee files?

  • June 01, 2009

Q. How long after employees have left should we retain their files? And if we shred the files, do we have to keep a record of employment date, termination date and any...

The OREO approach

  • May 23, 2009

What does an Oreo cookie cream filling have in common with administrative professionals? Everything! Without that cream, there’s no magic center that holds it...

What exactly is a ‘tickler’ file?

  • May 15, 2009

“I’ve seen references to “tickler” files.  Can you please explain in detail, what they are and how you create and manage them?”...

1-Minute Strategies: April ’09

  • April 19, 2009

Cut back on workday spending ... Keep your mind primed for work by clearing away the cobwebs ... Know the right way to vent to relieve stress ... Think “ABB”...

Streamline email subject lines

  • March 26, 2009

How many times have you received an email message with the subject line “Hi” or “Question” or, even worse, no subject at all? Here’s a...