When customers cross the line

  • June 02, 2005

Employers can be liable for harassment of workers not only by other workers, but also by customers. But often, managers who'd have no qualms about...

Warn managers: no ‘one-sided’ socializing

  • March 01, 2005

Supervisors may naturally feel more comfortable with employees from one gender or the other. But, as a new court ruling shows, it's important to counsel supervisors...

Enforce ‘truth statement’ on applications

  • November 01, 2004

If your organization's job application doesn't include a "statement of accuracy," add one fast. In signing, applicants promise they've given complete and accurate...