Must we pay for unapproved overtime?

  • June 11, 2008

Q. Our company requires employees to obtain their supervisors’ prior approval for all overtime. Our management takes the position that it does not need to pay...

A legacy built on the 80/20 rule

  • May 01, 2008

Everyone can cite some version of the 80/20 rule. We can thank Joseph Juran for the advent of the 80/20 rule. He concluded that 80 percent of effects flow from 20...