Decision time? Use 40/70 vision

  • April 19, 2009

You need to make a decision between two options, and time is a factor. But you don’t have all the information you need, probably only 75%. Is it better to decide...

Best-practices leadership, circa 1950s

  • April 14, 2009

While cleaning out his attic, a British business leader stumbled upon some notes on leadership from the ’50s. The notes were handed out at Eaton Hall near Chester,...

Tina Fey as ‘Herman the German’

  • April 04, 2009

She may look all sweet and spritely, but comedian Tina Fey also happens to possess a Teutonic will. That’s why former "Saturday Night Live" colleague...

Streamline email subject lines

  • March 26, 2009

How many times have you received an email message with the subject line “Hi” or “Question” or, even worse, no subject at all? Here’s a...

How to Wipe Out Fraud and Abuse Under FMLA

  • March 24, 2009

The medical certification process is your most potent weapon for combating potential FMLA fraud. But obtaining a certification is only the first fraud-stopping step....

Remember to recalculate overtime after bonus

  • March 22, 2009

If, like many employers, you rely on a bonus plan to help retain valued employees and motivate them to work hard, don’t get caught in this common trap: Employees...

Mary Minnick: Coke’s snarly discontent

  • March 16, 2009

In her 23 years at Coca-Cola, Mary Minnick was pretty much never satisfied. Maybe her whipsmart approach was too much for the genteel board of the Atlanta-based...

Crisis readiness: Know your 3 P’s

  • March 08, 2009

The current economic meltdown underscores this reality: We’re never too far from a crisis. Before a crisis causes things to blow up, train your office for first...