To improve engagement, detail total rewards

  • April 30, 2018

Don’t wait for employees to bolt before you communicate exactly how much their pay and benefits are really worth. Regularly give employees clear statements that spell...

Now more than ever, rein in sex harassment

  • April 30, 2018

#MeToo spawned the multimillion-dollar #TimesUp fund that pays lawyers to help working-class women press sexual harassment claims in court. For employers, that means you...

How to be a master minute taker: 3 tips

  • April 27, 2018

Christy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important...

Are you good at offering feedback?

  • April 26, 2018

If you lead in any capacity, providing employees feedback is one of your most important jobs. But are you actually good at it?

When an appraisal is long overdue

  • April 17, 2018

If you haven’t found the time in a long while to review your people’s performance, should you just forget about it? Not at all, but as you embark on long-overdue...

When bias charges arise, never ignore EEOC

  • April 13, 2018

No matter how trivial you might consider discrimination or harassment charges leveled by your employees, never, ever ignore an EEOC complaint. It could wind up costing...

How to get on the same page as your boss

  • April 13, 2018

Maintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C.,...

Beware backlash when blaming the victim

  • April 10, 2018

Employee assistance programs can be useful for workers facing stress or other challenges. EAP counseling is supposed to be confidential, which means that, except under...

Gamble on stupid ideas—and win!

  • April 03, 2018

In the late 1970s, Richard Fain was stuck on a sinking ship, cargo shipping company Gotaas-Larsen Shipping. Rather than play defense, Fain proposed that the board of...