It’s not up to most managers to write a company’s discipline policy. But it's a manager’s responsibility to interpret, implement and enforce it in a...
Effective communication starts with you, the manager, and the tone you set in the workplace. It may require some time and effort to get it right, but you’ll see...
Neutralizing a negative attitude takes time and plenty of effort. However, another aspect of turning around negativity lies in the little things you do, which may just...
Assertiveness is a key component to being an effective manager, and is particularly important when dealing with difficult employees who thrive on testing your...
Some employees believe all they have to do to invoke FMLA leave protection is call in sick and wait for their employer to request medical certification. Wrong! Merely...
An Ohio Panera Bread franchisee faces an additional lawsuit charging racial discrimination in the wake of a manager’s suit that claims he was fired for refusing...
Morgantown-based Morgan Truck Body has been cited for 24 safety and health violations at a factory in Georgia. The citations result from OSHA’s Site-Specific...
It’s perfectly legitimate to try to prevent allegations of sexual harassment and favoritism by instituting a policy banning romantic relationships between...
Employees who survived the downturn have absorbed work left behind by laid-off co-workers. “Overwhelmed” is here to stay. As an HR pro, you might not be...
To enhance its approach to compensation and development, PwC has added several programs to demonstrate the long-term value of building a career at the professional...
The best executive assistants are indispensable. But, initially, many have trouble developing the trust and understanding needed for a strong assistant-boss...
Possibly the hardest thing for leaders who have taken over the direction of a product or service is to sound off clearly on what needs to be done. "The leader’s...
The former president of South Africa who ended apartheid there, Nelson Mandela, has an African first name, Rolihlahla, which translates literally as “pulling down...
Employees can be reimbursed for their travel and entertainment expenses (T&E) on a tax-free basis. However, if a T&E policy does not meet the IRS standards, or...
In 1946, a Romanian nun on a train climbing the Himalayan foothills decided to leave her convent and help the poor, while living among them. She was inspired...
Football Hall of Famer Joe Montana bookended his football career with two spectacular failures. Both times, his passes were intercepted. Montana—who wrapped up his...
Standing in the business books section at a bookstore, Chip Conley, founder of Joie de Vivre Hotels, discovered the book that would save his business. He found a bolt...
What makes a great leader? Sometimes it’s qualities that are learned. Sometimes it’s qualities that are innate. Not every manager can be great leader....
