4 techniques to nudge your memory

  • August 17, 2012

Who needs a good memory, with all the tech gadgets to help you? Technology helps, but a good memory will serve you well when you need to recall someone’s name, or...

Tips to relieve computer eye strain

  • August 14, 2012

Blurry vision and dry eyes are rampant, now that roughly one-third of those over age 18 spend at least five hours a day on a computer, tablet or smartphone. Tips for...

Ask: What is the unmet need of customers?

  • August 13, 2012

Don’t forget to ask the simplest question of all before you develop a new product or service for customers: What’s the unmet need? If you fail to learn the...

Difficult people killing your meetings?

  • August 10, 2012

A consultant who was running a daily meeting for 20 employees at an insurance company noticed that he had two ramblers taking his meetings off track. Solution? He...

PowerPoint presentations without a presenter

  • August 06, 2012

When we think about PowerPoint presentations, we usually imagine a speaker in front of the room with a projector and a screen. But many presentations are delivered by...

How to handle partial-day absences under FMLA

  • August 03, 2012

Sometimes, an employee needs just a few hours of FMLA leave to make a doctor’s appointment or to drive a relative to treatment. What if the employee wants to take...

‘Socratic Method’: Questions first

  • August 02, 2012

One of the greatest philosophers ever known was a master of asking questions. Instead of lecturing, Socrates posed a series of thought-provoking questions to his Greek...

Tribute to chief charlatan Peter Drucker

  • July 26, 2012

By definition, a leader has to be out front. That’s why in hindsight it’s so easy to see how Peter Drucker, the foremost management guru of the 20th...