Step up your speaking game in 6 steps

  • April 10, 2013

If you sense your presentations are failing to rouse others to action, it’s probably time for a tuneup, says career and business advisor Beverly Flaxington. Here...

Rumors and gossip rampant? What to do

  • April 09, 2013

Just because there's nothing you can do to completely eliminate gossip from your workplace doesn’t mean you shouldn’t do a thing about it. On the contrary,...

What it takes to be a virtual assistant

  • April 03, 2013

Becoming a successful virtual assis­­tant requires a deep sense of commitment and a host of skills. As a VA, you are the Swiss Army knife and the adjunct...

Criticism after FMLA? Beware retaliation

  • April 03, 2013

When a good employee with no disciplinary record suddenly turns into a bad employee following FMLA leave, watch out. You may have on your hands a bitter supervisor who...

SharePoint 2010: Getting personal with views

  • April 02, 2013

The people who designed the sites for SharePoint 2010 probably made some decisions based on what they thought you needed. But sometimes, you need to use list data in...

Need new employees? Hire the ones you let go

  • March 28, 2013

The economy is like a pendulum, and when it starts to swing back toward prosperity, your organization might miss some of those talented employees you had to let go...

Masco CEO recovers from costly fiasco

  • March 22, 2013

In 1986, Richard Manoogian was CEO of Masco, a maker of faucets and household products that had produced 29 straight years of earnings growth. The firm was generating...

5 techniques to cure your team’s negativity

  • March 22, 2013

When teams sputter, conflicts can erupt. As the leader, you can insist that difficult personalities find a way to get along. Encourage diverse teams to look past their...

Convey core values with your actions

  • March 21, 2013

You can trumpet your organization’s core values and unshakable ethics. But your actions will influence what em­­ployees think far more than your words.

Cultural gaps can spell merger disaster

  • March 20, 2013

To bring cultures together, identify differences in attitudes and work habits. Then address the differences so that everyone gains a better understanding of their...

8 phrases to smooth conflict resolution

  • March 20, 2013

Few people enjoy conflict, but it’s an inevitable part of life and ­business. So if you want to succeed, you need to become skilled in managing it. A few key...