4 ways to bring empathy to your email

  • November 09, 2015

A new email extension called Crystal can help bring more empathy to your email conversations. The most important thing is adapting to other people’s written language,...

When a co-worker has been humiliated

  • November 09, 2015

When someone experiences a mortifying moment that you either directly or indirectly witness, it can make future encounters with the person awkward. Here's how to move...

Excel: Highlight #N/A results

  • October 25, 2015

You can filter for all #N/A results, but can you also highlight them with conditional formatting? You have to use the ISNA function, which tests a cell for that result.

Tips to survive the end-of-year crunch

  • October 21, 2015

The end of the year is approaching quickly, and you have much to do as 2015 winds down. Follow this advice to survive the busiest time of the year.

Manage an eavesdropping co-worker

  • October 16, 2015

Did you ever have a co-worker stop what he or she is doing and listen to your discussions or, worse, comment on discussions you are having with others? Often this...

6 tips for learning to delegate

  • October 12, 2015

It's the flaw nobody really thinks they have—an inability to delegate effectively. Here's how to do it right.

Handling people who talk down to you

  • October 02, 2015

In the workplace you’ll inevitably encounter people who don’t think you’re important enough. They may talk down to you, go over your head or ...

Execs and admins: Working in partnership

  • September 23, 2015

Office Dynamics founder and Presi­­­­­dent Joan Burge has been coaching administrative assistants for more than 25 years. Over time, she realized...

How to deal with the office snitch

  • September 22, 2015

"Erica's been cutting out early every Friday," comes the whisper in the break room. Managers don't have time for this sort of pettiness—here's what to do about it.

Piece-rate pay trims $8 million from Petco

  • September 17, 2015

National retailer Petco has settled a lawsuit filed by employees in California who groom pets in the company’s stores. The suit alleged the company failed to pay...