When is it not OK to delegate?

  • August 01, 2005

Knowing how to delegate tasks to your team members is a critical management skill. It helps you develop your people while controlling your workload at the same time....

Home Depot’s leading philosophy

  • July 01, 2005

Take two guys who’ve made it a big part of their “value proposition” to hire military veterans, and you’ve got the basic leadership...

An unsigned contract is still a contract

  • July 01, 2005

Issue: Some courts consider agreements—signed or unsigned—legally binding contracts.Risk: A promise by one of your managers during a phone conversation could...

10 ‘don’ts’ of employee discipline

  • July 01, 2005

Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:

Stop FMLA abuse with employee ‘bed check’

  • July 01, 2005

Good news: Managing employees out on sick leave and spotting FMLA abuse just got easier. As a recent court ruling shows, you can call and check on employees to make ...

When customers cross the line

  • June 02, 2005

Employers can be liable for harassment of workers not only by other workers, but also by customers. But often, managers who'd have no qualms about...

Hire to bolster your soft spots

  • June 01, 2005

Carole Howe’s strengths lie in her imaginative concepts: tickle-your-fancy ideas that brought shops like Bow Wow Meow, Field & Stream and Fly Babies into airport...

Employee moonlighting: Should you ban it?

  • June 01, 2005

Issue: One in 20 employees moonlights, and a hot labor market offers employees in your shop new opportunities to work second jobs. Risk: Moonlighting can create tired,...

Prevent the damage from employee defections

  • June 01, 2005

Issue: How to stop employees from disclosing confidential data, or jumping to a competitor and stealing your employees. Benefit: You can stop defectors from raiding...

What to do when staff feel overworked

  • June 01, 2005

If your people feel overworked, does it matter? And what can you do about it? The answers are "yes" and "more than you may think." Some insights and ideas:

Wegman’s secret: Employees come first

  • May 01, 2005

Wegmans Food Markets recently clinched the #1 spot on Fortune’s “100 Best Companies to Work For” list, after making the list eight times in the past....

Why close-knit teams don’t always win

  • May 01, 2005

New findings suggest that close-knit teams are often less competitive than teams in which camaraderie is weak. Sociologists at the University of California and elsewhere...